FAQ
FAQ
No refunds. We give the value of the item back in store credit if returned in "new condition" within 15 days!
We are located on 234 Donald Street, Winnipeg, Manitoba, across from the Rexall. Alternatively we are on 333 St. Mary ave use the Boston Pizza entrance!
At Stack House Jewellery, we pride ourselves on using high-quality materials to craft our pieces. Our jewellery often features sterling silver, gold, platinum, and other precious metals. We also incorporate a variety of gemstones, including diamonds, sapphires, emeralds, and rubies, sourced for their exceptional quality and brilliance.
Yes, we offer customization options to create personalized pieces that reflect your individual style and sentiment. Whether you're looking to engrave a special message, incorporate a birthstone, or design a unique piece from scratch, our skilled artisans are here to bring your vision to life. Contact us to discuss your customization ideas and explore the possibilities.
Proper care and maintenance are crucial for preserving the beauty and longevity of your Stack House Jewellery pieces. We recommend gently cleaning your jewellery with a soft brush and mild soap, then drying it thoroughly with a soft cloth. Store your pieces separately in a jewellery box or pouch to prevent scratching and tangling. Avoid exposing your jewellery to harsh chemicals, perfumes, or excessive heat, as these can damage delicate metals and gemstones. With proper care, your Stack House Jewellery will continue to sparkle for years to come.